SAP BTP & Salesforce Case Studies

External partners faced fragmented data access across siloed portals, leading to reporting delays and security complexities for a major healthcare leader.

Designed a multi-tenant portal using SAP Build Work Zone and a Node.js CAP backend, centralizing 22 custom Fiori applications into a single authenticated experience.

A multi-track development setup with parallel Dev and QA streams created risk of merge conflicts, failed deployments, and inconsistent releases.

Owned the deployment process using GitHub and SFDX, validating and promoting metadata across Dev, QA, UAT, and Production. Coordinated releases across teams, resolved deployment conflicts, and ensured consistent promotion of changes between environments.

Teams needed clearer guidance on when to use Side-by-Side versus In-App extensibility, which services to adopt, and how to align new development with Clean Core principles.

Produced an enterprise governance document covering extensibility patterns, platform recommendations, and technical standards for SAP BTP-based development.

Fuel data for vendor payments was manually entered across disconnected processes, leading to data inconsistencies, validation issues, and delays in invoice processing.

Developed 4 SAPUI5 form-based applications that standardized data entry, introduced validation logic, and integrated with backend OData services to support accurate and consistent vendor invoicing.

Warranty and RGA details were not easily accessible within support workflows, requiring manual lookups and slowing down issue resolution.

Built a custom Experience Cloud site using LWC and Aura components to display warranty and RGA data in context. Contributed Apex logic for backend processing and supported admin configuration for validation workflows and user access.

Customers relied on fragmented channels to manage utility services, making tasks like starting service, paying bills, and reporting outages inefficient.

Developed Aura-based UI components following a custom design system to support key customer workflows, including service management, billing, and outage reporting. Also created custom email templates to support customer communication throughout these processes.

Enterprise solutions required clear and engaging content to effectively communicate their value to a broad audience during a high-visibility event.

Created 20+ demo and marketing videos using Adobe Creative Suite, combining screen recordings, motion graphics, and voiceovers to present key features and user journeys in a clear, structured format.

Users needed a more structured and intuitive way to navigate client records and access related data within a larger enterprise application.

Built a master-detail SAPUI5 application to organize and display client data, integrated into the Fiori Launchpad. Also developed a welcome page and implemented a guided walkthrough to improve onboarding and usability.

A technically strong solution lacked a clear and compelling narrative to communicate its value to stakeholders and drive adoption.

Created a polished showcase video combining user journeys, and key solution highlights to present the product in a clear, engaging format.

Dorsyth Records required a scalable digital platform capable of supporting multiple artists with distinct visual identities while maintaining a unified label experience. The platform also needed to support future artist onboarding, release promotion, newsletter automation, and ecommerce expansion without rebuilding the application architecture.

Built a config-driven Next.js platform using reusable artist templates, centralized theme systems, dynamic routing, and topic-based newsletter segmentation with Resend. Implemented reusable sections for releases, videos, streaming links, merch previews, and artist storytelling while preparing the platform for future scaling across additional artists and storefront integrations.

Dorsyth Records needed a professional visual identity that felt cinematic, music-focused, and flexible across digital platforms.

Created a waveform-inspired circular logo mark and developed multiple lockups for social media, website banners, streaming profiles, and promotional assets.