Partner Warranty Portal
Developed a Salesforce Experience Cloud portal to surface warranty and RGA data tied to support workflows.
Key Contributions
Frontend Development & Platform Configuration
Focused on building a user-facing portal that integrated warranty data into support workflows while supporting platform configuration during rollout.
Developed Lightning Web Components (LWC) and Aura components for data display
Contributed Apex logic to support backend data retrieval
Configured page layouts and user access for validation workflows
Performed bulk user onboarding during production cutover using Data Loader
The Process
Project Lifecycle
Developed LWC and Aura components and contributed Apex logic to support data retrieval and presentation.
Configured page layouts, assigned users for validation, and performed bulk user uploads during production cutover.
Execution Approach
Project Details
The portal was built using reusable LWC and Aura components to present warranty and RGA data in a structured, user-friendly interface, reducing reliance on manual lookup processes.
<aura:component>
<aura:attribute name="warrantyData" type="Object" />
<div class="portal-card">
<div class="card-header">
<lightning:icon iconName="utility:check" size="small" />
<span class="title">Warranty Status</span>
</div>
<div class="card-body">
<p class="label">Serial Number</p>
<p class="value">{!v.warrantyData.serialNumber}</p>
<p class="label">Status</p>
<p class="{!v.warrantyData.active ? 'status-active' : 'status-expired'}">
{!v.warrantyData.active ? 'Active' : 'Expired'}
</p>
</div>
</div>
</aura:component>
.THIS .portal-card {
border-radius: 12px;
padding: 16px;
background: #1c1f26;
}
.THIS .title {
font-weight: 600;
margin-left: 8px;
}
.THIS .status-active {
color: #22c55e;
}
.THIS .status-expired {
color: #ef4444;
}Measurable Outcomes
Results
Key Impact
Improved Support Visibility
3
Tech Layers
2
Admin Tasks
1
Cutover Tasks